Step 1: Log into the ARMORdata Dashboard

• Open your web browser and go to ARMORdata.com
• Enter your username and password
• Click Log In
• Once logged in, you will be on the ARMORdata dashboard
• If you have trouble logging in, use the Forgot Password option or contact your system administrator

Step 2: Navigate to the Asset Needing a Service Order

• On the left panel, click the icon that looks like a microchip labeled Assets
• You should now be able to see all your assets
• In the Search Bar, you can type in:
  • Manufacturer
  • Model
  • Serial number
  • Asset location (store number, warehouse name, street address of the site)
  • IMEI
• This will help narrow down the asset you are looking for

Step 3: Order Service

• On the asset summary card, click the icon that looks like a wrench
• This opens the Create Service Order screen with asset information
• In the box labeled Service Description, enter detailed information about the issue
• In the Additional Notes field, include any helpful details for the technician, such as:
  • Who to check in with on site
  • Access requirements for the machine
  • The current location of the asset
• If you have an image of the parts needed, you can upload it to the order
• If you have a link for an attachment, you can add it under the images section
• Once everything is complete:
  • Click Submit Order, or
  • Click Submit for Approval (if required by your organization)