Getting started with the ARMOR Mobile App

The ARMOR Asset Management mobile app is designed to provide quick and efficient asset management capabilities on the go. This guide walks you through the app's features, from navigating the interface to ordering parts and services, ensuring you can maximize its potential.

1. Accessing the Mobile App

• Download the App:
  The ARMOR Asset Management app is available on the Google Play Store and the App Store. Links are also accessible from armordata.com.
• Logging In:
  Open the app and sign in using your credentials. If you’re new to the platform, create an account or use the demo account to explore its features.

2. Asset List Overview

Upon logging in, the app loads all assets in your inventory. Key features include:

• Asset Details: Manufacturer, model, picture, serial number, site name, and assigned customer.
• Quick Edits: Each asset has an edit button for rapid updates.
• Seven-Day Usage Report: Redirects to the web platform for detailed analytics.
• Search Functionality: Filter assets by:
  • Manufacturer
  • Model
  • City
  • State
  • Name
    Use the search bar and press the arrow button to execute a query. Clear the search by pressing "Enter" again.

3. Viewing Asset Details

Clicking on an asset opens its detail page:

• Quick Edits: Update runtime, charge time, or alerts directly.
• Data Access: Links to the ARMOR platform for:
  • Map information
  • History tables
  • Advanced asset analytics
• Usage Report: View seven-day data directly in the app.

4. Parts and Service Ordering

ARMOR simplifies maintenance with intuitive parts and service ordering:

• Order Parts:
  • Take a picture of the required part.
  • Add a description to describe the issue.
  • Submit the request to generate a parts ticket.
• Order Service:
  • Photograph the asset or its serial number.
  • Provide a description or use voice-to-text for details.
  • Submit the request to notify service technicians.
• Support Docs: Direct link to the ARMOR support portal for additional resources.

5. Nearby Assets and Sites

• Sites Near Me: Displays nearby sites visible to your account. View the assets associated with those sites.
• Assets Near Me: Lists nearby assets you can access. Tap on an asset to view its details.

6. Adding a New Asset

To install an ARMOR unit in the field:

1. Tap New Asset.
2. Allow the app to access your location.
3. Input asset details:
   • Asset name
   • Manufacturer and model
   • Serial number
   • Device ID (IMEI) of the ARMOR unit
4. Submit the form to add the asset to your inventory.

7. Key Features for Field Use

The mobile app is optimized for field managers and technicians:

• Quick Additions: Add new ARMOR units to assets in real-time.
• Updates on the Go: Modify asset details directly.
• Find Nearby Assets and Sites: Ideal for regional managers visiting locations.
• Parts and Service Requests: Address issues instantly with on-the-fly ordering.

8. Conclusion

The ARMOR Asset Management mobile app enhances operational efficiency, enabling you to:

• Streamline asset tracking and management.
• Simplify parts and service ordering.
• Gain control over your assets from anywhere.

For additional support or to explore the app further, visit our Knowledge Base or contact us directly. Stay tuned for regular updates as we continue to improve the platform.

If you have any questions or need assistance, feel free to reach out. We’re here to support you every step of the way!

-- ARMOR Support