Recommended Goals for Fleet Customers

Overview

ARMOR's goal management system is highly flexible, allowing you to create custom goals for any telemetry metric. However, fleet customers often face similar operational challenges, and certain goals have proven consistently valuable across industries.

This guide provides proven goal recommendations organized by fleet type, operational priorities, and industry best practices. Use these as a starting point, then customize thresholds to match your specific needs.

Essential Goals for Every Fleet

1. Daily Runtime Goal

Why it matters: Ensures minimum asset utilization and identifies underused equipment.

Customization by operation:

• Single-shift operations (8 hours): 5-6 hours
• Two-shift operations (16 hours): 10-14 hours
• 24/7 operations: 18-22 hours
• Part-time/backup assets: 2-4 hours

2. Weekly Runtime Goal

Why it matters: Smooths out daily variations and provides a strategic view of asset productivity.

Customization:

• Standard work week: 35-40 hours
• High-utilization fleets: 50+ hours
• Weekend operations: Include Sat/Sun in weekdays, adjust threshold accordingly

3. Idle Time Alert

Why it matters: Reduces wasted fuel/energy, identifies operator training needs, improves efficiency.

Customization:

• High-efficiency operations: 0.5-1 hour
• Standard operations: 2 hours
• Assets with expected waiting time: 3-4 hours

Goals by Fleet Type

Material Handling Equipment (Forklifts, Pallet Jacks)

Goal	Metric	Threshold
Daily Runtime	runTimeToday	At least 6 hours
Idle Time	idleTimeToday	At most 2 hours
Charging Efficiency	chargeTimeToday	At most 8 hours
Impact Events	impactCountToday	At most 5 per day

Delivery & Transportation Vehicles

Goal	Metric	Threshold
Daily Distance	distanceToday	At least 50 miles
Daily Runtime	runTimeToday	At least 6 hours
Idle Time	idleTimeToday	At most 1.5 hours
Battery Health (EVs)	batteryLevelMin	At least 20%

Construction & Heavy Equipment

Goal	Metric	Threshold
Daily Runtime	runTimeToday	At least 4 hours
Idle Time	idleTimeToday	At most 3 hours
Weekly Utilization	runTimeWeek	At least 25 hours

Aerial Work Platforms (AWPs, Scissor Lifts)

Goal	Metric	Threshold
Daily Runtime	runTimeToday	At least 3 hours
Weekly Utilization	runTimeWeek	At least 20 hours
Charging Time	chargeTimeToday	At most 10 hours

Goals by Operational Priority

Priority 1: Maximizing Utilization

Objective: Ensure assets are productive and generating ROI.

Recommended goals:

1. Daily Runtime - Track daily hours to identify underutilized assets
2. Weekly Runtime - Ensure consistent utilization across the work week
3. Monthly Runtime - Long-term KPI for asset performance

Pro tip: Create all three (daily, weekly, monthly) for the same metric to get multi-level visibility.

Priority 2: Reducing Waste

Objective: Minimize idle time, excessive charging, and inefficient operation.

Recommended goals:

1. Idle Time Alert - At most 2 hours per day
2. Charging Time Goal - At most 8 hours per day (adjust for battery type)
3. Distance/Runtime Ratio - Track if vehicles are moving efficiently

Priority 3: Improving Safety

Objective: Reduce incidents, monitor high-risk behaviors.

Recommended goals:

1. Impact Event Limit - At most 3-5 impacts per day
2. Speed Violation Limit - At most 5 violations per day
3. Seatbelt Compliance - 100% compliance (if tracked)

Priority 4: Predictive Maintenance

Objective: Catch issues before they cause downtime.

Recommended goals:

1. Battery Health Monitoring - Alert when minimum battery level drops below 15%
2. Overheating Detection - Alert if temperature exceeds threshold
3. Abnormal Runtime Patterns - Alert when runtime drops significantly vs. historical average

Industry-Specific Recommendations

Warehousing & Distribution

Top 5 goals:

1. Daily runtime (6+ hours)
2. Idle time (under 2 hours)
3. Impact events (under 5 per day)
4. Charging time (under 8 hours)
5. Weekly runtime (40+ hours)

Manufacturing

Top 5 goals:

1. Daily runtime (7+ hours per shift)
2. Weekly runtime (35+ hours)
3. Idle time (under 1.5 hours)
4. Production shifts coverage (at least 2 shifts)
5. Safety compliance (impact/speed violations)

Rental & Leasing Companies

Top 5 goals:

1. Daily runtime (4+ hours - indicates active rental)
2. Weekly runtime (25+ hours - ensures productive rental)
3. Idle time (under 3 hours - customer efficiency)
4. Battery health (20%+ minimum - maintenance planning)
5. Impact events (under 10 per day - customer accountability)

Delivery & Logistics

Top 5 goals:

1. Daily distance (50+ miles)
2. Daily runtime (6+ hours)
3. Idle time (under 1.5 hours)
4. Battery level minimum (20%+)
5. Weekly distance (250+ miles)

Starting Your Goal Strategy

Phase 1: Foundation (Weeks 1-2)

Start with these 3 goals:

1. Daily Runtime Goal - Baseline utilization tracking
2. Idle Time Alert - Identify low-hanging efficiency improvements
3. Weekly Runtime Goal - Strategic overview

Why: These goals provide immediate value, require minimal configuration, and cover 80% of fleet management needs.

Phase 2: Expansion (Weeks 3-6)

Add goals based on your operation:

• If EVs/Battery-powered: Add Charging Time and Battery Health goals
• If route-based: Add Daily Distance goals
• If safety-focused: Add Impact Event and Speed Violation goals

Phase 3: Optimization (Months 2-3)

Refine and customize:

• Adjust thresholds based on actual performance data
• Create asset-class-specific goals (forklifts vs. pallet jacks)
• Implement location-based goals (Site A vs. Site B)
• Introduce monthly goals for executive reporting

Best Practices for Goal Implementation

• Start with templates - Use ARMOR's built-in templates as a foundation
• Test on a pilot group - Apply to 5-10 assets first, refine, then scale
• Don't over-threshold - Leave room for realistic performance (aim for 80-90% compliance)
• Layer your goals - Combine daily, weekly, and monthly for comprehensive visibility
• Review quarterly - Adjust thresholds as operations evolve
• Communicate with your team - Explain why goals exist and how they help
• Act on alerts - Goals are only valuable if you respond to notifications

Common Mistakes to Avoid

• ❌ Setting thresholds too high - Results in constant alerts and fatigue
• ❌ Creating too many goals at once - Overwhelming to manage
• ❌ Not adjusting for operational reality - Backup assets shouldn't have same goals as primary
• ❌ Ignoring seasonal variations - Winter vs. summer may require different thresholds
• ❌ Copy-pasting thresholds across all assets - Customize for asset type and usage

Measuring Success

After 90 days, evaluate:

• Utilization improvement: Has average runtime increased?
• Alert response time: How quickly are issues addressed?
• Team engagement: Are goals being reviewed regularly?
• Cost impact: Reduction in idle time, fuel/energy costs, etc.
• Goal compliance rate: What % of assets meet goals? (Target: 75-85%)

Next Steps

• How to Create a Custom Goal - Step-by-step guide
• Using Goal Templates - Quick start with pre-built goals
• Runtime/Distance/Efficiency Goal Suggestions - Detailed metric recommendations

Getting Help

Need help designing a goal strategy for your fleet? Contact the ARMOR Support Team for personalized recommendations.