Setting Up Custom User Notifications (Email/SMS/Push)

Stay informed about your assets by setting up notifications in ARMOR. You can create alerts for individual assets or groups of assets based on site or tag filters.

1. Create a Notification from the Asset Overview

To set up a notification for a single asset, follow these steps:

1. Go to the Asset Overview page of the desired asset.
2. Click the Create Notification button at the top of the page:

3. This opens a notification form pre-filtered to only that asset.
4. Configure your notification:
   • Name your notification.
   • Select an Event (e.g., "Alert Raised").
   • Choose the Alert Type (e.g., "ARMOR Power Disconnected").
   • Choose your notification methods (Email, SMS).
5. Click Create Notification to save.

This type of notification is asset-specific and will only apply to this one device.

2. Create a Group Notification (Sites or Tags)

You can also create a group notification for multiple assets based on:

• Asset Tags
• Assets (one or multiple assets)
• Sites (one or multiple Sites)

Access the "Manage Notifications" area by:

• Click your username in the top right corner
• Choose Manage Notifications

Option A: Filter by Asset Tags

1. Open the notification creation page.
2. Under Filter By, select Asset Tags.
3. Add your desired tags. Example:
   • _geo_city: Decatur
   • _manufacturer: Kaivac
4. Provide a Notification Name.
5. Set the Event and Alert Type.
6. Choose how you want to be notified (Email, SMS, etc.).
7. Click Create Notification.

Use case: “Notify me if any Kaivac asset in Houston was moved off-site!

Option B: Filter by Assets or Sites

1. Under Filter By, select Asset or Site.
2. Choose one or more assets or sites (e.g., ACME Service Depot).
3. Enter a Notification Name.
4. Configure the Event, Alert Type, and notification methods.
5. Click Create Notification.

This is useful for managing all assets within a specific service depot or facility.

? Notification Delivery Options

• Email – Sends alert emails to the primary contact and any additional addresses.
• SMS – Sends a text message alert (if enabled).
• Push Notifications – Reserved for mobile app users (Q3 2025).
• You can also add additional recipients under Additional Email Addresses or Phone Numbers without requiring a user be setup in the platoform.

⏸️ Pausing Notifications

You can pause a notification at any time using the Paused toggle switch. This temporarily disables alerts without deleting the rule.

If you need help creating your first notification, reach out to our support team via the Support button or email us directly.

-- ARMOR Support