Understanding the Alert story in Telemetry

Introduction
Telemetry data is crucial for monitoring the health and performance of your ARMOR devices. The alert system in telemetry provides valuable insights into events such as power disconnections, battery status, and device shutdowns. Understanding these alerts can help you take timely action to maintain your device's operation. Below, we'll walk through an example alert story to help you interpret similar events in your own telemetry data.

Example:

Understanding the Alerts
Let's break down the alert events as shown in the telemetry:

1. Alert Raised: ARMOR Disconnected

   • Event Details: On Friday, August 2, 2024, at 3:15 PM EDT, an alert was raised indicating that the ARMOR device's main power was removed. This resulted in the device being disconnected.
   • Status: The device main power went offline, triggering a disconnection alert.

2. Alert Raised: Offline

   • Event Details: On Saturday, August 3, 2024, at 9:35 PM EDT, an alert was raised due to the internal battery of the ARMOR device dying, causing the device to shut down.
   • Status: The device went offline due to the lack of main power, and internal battery drained.

3. Alert Cleared: Offline

   • Event Details: On Wednesday, August 7, 2024, the device was powered back on, as indicated by multiple alert-cleared notifications. The alerts were cleared at 9:27 AM and 9:28 AM EDT, indicating that the ARMOR device was reconnecting and coming back online after a period of disconnection.
   • Status: The device resumed operation, clearing the previous offline alerts.
4. Alert Cleared: ARMOR Disconnected
   • Event Details: On Wednesday, August 7, 2024, the device was reconnected to main power. The alert was cleared at 9:30 AM, indicating that the ARMOR device was reconnected to main power
   • Status: The device resumed operation, clearing the previous disconnected alerts.

5. Alert Raised: ARMOR Disconnected

   • Event Details: On Wednesday, August 7, 2024, at 11:05 AM EDT, a new alert was raised again indicating the ARMOR device’s main power was removed, causing another disconnection.
   • Status: The disconnection alert was triggered again, and ARMOR moved back to internal battery.

Interpreting the Data

• Offline/Disconnected Alerts: Alerts indicating that the ARMOR device is disconnected from main power or offline typically mean the device has lost its main power or the internal battery has died. These alerts are critical and should be addressed promptly to restore device operation.
• Alert Cleared: When the device regains power or connectivity, the corresponding alerts will be cleared, indicating the device is back online and operational.
• Telemetry Monitoring: Regularly monitoring your telemetry data helps you stay informed of any power-related issues and take preventive action before they escalate.

Conclusion
Understanding and interpreting the alert story in telemetry allows you to maintain continuous operation of your ARMOR devices. By responding quickly to alerts such as power disconnections or battery failures, you can ensure your devices remain active and connected. For more details and support, visit ARMORdata.com.

-- ARMOR Support